At Caterpillar Miner, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
When you interact with our website, we may collect the following types of information:
1.1 Personal Information
- Name, email address, phone number, and shipping/billing address.
- Payment details for order processing (handled securely through third-party payment gateways).
1.2 Non-Personal Information
- IP address, browser type, device information, and browsing behaviour on our website.
- Cookies and analytics data to enhance user experience.
2. How We Use Your Information
We use the information collected to:
- Process and fulfill your orders.
- Provide customer support and respond to inquiries.
- Improve our website and services through analytics.
- Send updates about your order, shipping, or promotional offers (only if you opt-in).
3. How We Protect Your Information
- We use industry-standard security measures, including SSL encryption, to protect your data.
- Payment transactions are processed through secure third-party gateways, and we do not store your payment details.
- Access to personal data is limited to authorized personnel only.
4. Sharing of Information
We do not sell, rent, or share your personal information with third parties, except in the following cases:
- To trusted service providers (e.g., payment processors, shipping partners) who assist in fulfilling your order.
- To comply with legal obligations, court orders, or government regulations.
5. Cookies and Tracking Technologies
- Our website uses cookies to enhance your browsing experience and personalize content.
- Cookies help us analyze website traffic and improve functionality.
- You can manage or disable cookies through your browser settings, but doing so may affect website performance.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information by contacting us.
- Opt-out of marketing communications by clicking the "unsubscribe" link in our emails.
- Request information about how your data is being used.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing any information.
8. Data Retention
We retain your personal information only as long as necessary for order fulfilment, legal compliance, or business purposes.
9. Children’s Privacy
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date.
